“My AC broke of course during a heatwave this past Saturday. Mike came to work on my unit around 3pm and did not leave until it was fixed, hours later. It was hot, miserable and I can’t tell you how many times he went up into the attic and roof to identify the problem. The roof being on the 6th floor. From the start of the service call, meeting time confirmation and throughout the visit, Unique Indoor Comfort, through Steve Martin and his technician, Mike, provided professional care. Everyone was extremely courteous and it was evident of the quality of their work and eagerness of getting the unit to work/job done on the day. Mike conducted himself professionally, showed an overwhelming amount of patience and is just a person that you know you can trust. He was extremely clean while doing the repairs. I would strongly recommend this company if you want trusted professionals. It is refreshing this a company like this exists, too often service calls are met with people and companies who are not reliable, trust worth and try to just charge too much and take advantage. This is the complete opposite here and it is truly ‘comforting’ with Unique Indoor Comfort.”

Jasmin

From 37 reviews
Ben

mike was cordial, discreet and extremely knowledgeable – he answered all our queries, often adding very useful information on his own – his diagnosis turns out to be spot on and his solutions and suggestions for future self-maintenance were most helpful.

ben&judy watkins

Jennifer VanSteenburg

Unique Comfort has been a great find! They diagnosed my broken air conditioner and promptly sent me a quote for the new installation. Their quote was very reasonable and they scheduled the installation to be within a few days, as opposed to…

read more
via Google
Mrs. Stone

Very prompt, professional and responsive to questions/concerns. Have already recommended them to a friend.

Judy G

Unique comfort is simply the best Hvac company in greater Boston – the most qualified technicians , the highest level of customer support. As stressful as any heating or cooling issue can be , I have complete faith that it will be fixed quickly and professionally. I have also referred them to my clients and colleagues and they all give rave reviews as well. Gratitude for unique comfort !!!

Aaron

Reputable service with no short cuts

Sara

We were very happy with Mike's friendliness, knowledge, promptness & service! Would definitely recommend!

Donald

I have found your service to be prompt, courteous, and professional. I would highly recommend Unique Indoor Comfort to anyone in need of their services.

Susan Rodman

I have used Unique Indoor Comfort since I moved to the area. They installed my heating system and have serviced it for 6 years. The office staff are professional and always ready to help. The service person is the same guy year after year…

read more
via Google
Adam Papallo

My auxiliary heat was not turning on when the outdoor temperature dropped below the 35 F temperature threshold where my heat pump is less efficient than gas. Service team member came out and had it fixed promptly. I would definitely …

read more
via Google
Bob M

Professionally done and on time as requested

Noah D.

These guys are great. They always show up on time and are extremely responsive. I have used them for maintenance on my HVAC, finance and hot water heater. I also do the maintenance plan now and when I had an emergency then came out right …

read more
via Yelp
Thysfamily

Efficient, thorough and reasonably priced service. Highly recommend.

Ben

Very responsive and skilled professionals.

Leo M.

I highly recommend Unique h&c Best maintenance program around,very knowledgeable and neat.The tech.was on time,also informed me of work he competed,could not be happier with the service I received thew the years!

via Yelp
Leo

Tech.explained everything simple language,very pleased to be a unique customer,arrived on time as promised !

Leo F.

I highly recommend Unique Indoor Comfort. My wife and I purchased a 1911 home 2 years ago. Closet space in these old homes is basically nonexistent, so I thought that central air conditioning was out of the question. I heard about high …

read more
via Yelp
Leo F

I highly recommend Unique Indoor Comfort. My wife and I purchased a 1911 home 2 years ago. Closet space in these old homes is basically nonexistent, so I thought that central air conditioning was out of the question. I heard about high velocity air conditioners and contacted Unique Indoor Comfort. Jason C. was very knowledgeable and patient as I asked all of our questions. We decided to go with a two zone Unico system. Steve, Jason and crew exceeded our expectations. They were prompt, courteous and did what was necessary to meet the time estimate for the installation. They also cleaned up before leaving each day, leaving the house in the same condition as when they arrived. The system was installed around the 4th of July and the heat wave we experienced allowed the system to be fully stress tested, which it passed with flying colors.

Edward F

Fast friendly service. The repair technician was professional, thorough and explained to me what he found and how he resolved it.

Judith

Put in a well running whole house air conditioning system. Responded quickly to any call I made to them. Came out same day when called about a problem.

Explained all that needed to be done & tech worked neatly & cleanly while here.

Michael Murray

Excellent service, nice technicians, quality brands. We had AC installed in two homes a year ago and have been very happy with everything from sales to installation to service.

via Google
Janice P.

We converted to gas last year. After talking with other companies we decided to have Unique Indoor Comfort install our heating system and hot water unit. We are so happy we did! Steve and his crew were very professional, knowledgeable, and …

read more
via Yelp
David

Professional people. High quality work and very fair pricing.

A pleasure to do business with.

Jim Marks

The best! Highly recommended.

via Google
Tom Campbell

I had a new gas furnace and central air system installed. The installation team did a great professional job. All yearly maintenance and warranty work was done throughly and completely. All issues were addressed on the day I called or the …

read more
via Google
Pasquale F.

The customer service is excellent, Prices are reasonable.

Comunication ,Information and knowledge are outstanding.

Would recommend all the time.

via Yelp
Pasquale Frano

GREAT EXPERIENCE OVERALL.

via Google
Mr Yee

Great service for the last 10 years. Our high velocity system is running well. Technicians are thorough, knowledgeable and polite.

Kathryn Lewis

We love our HVAC air conditioner Unique installed in our 1930's home a couple of years ago! It works perfectly and makes our house feel like a dream in summer! Don't know how we got along without it! Their workers were totally professional …

read more
via Google
Margaret

Unique came out to inspect the HVAC at my new-contruction home before using it this summer. They found that the drain pipe hadn't been sealed and was leaking when turned on, so they were able to fix it for me before it turned into a major leak for me this summer. They arrived during the service window and cleaned up after so you'd never know anyone was there. Would definitely recommend!

Arthur M.

In September 1214 my central system totally failed ( inst 1986 ) Not bad. Home Serve would not repair it any more ( every year ) because of a major coolant leak. Unique ( Steve Martin ) was the third contractor I met with. Being a blue …

read more
via Yelp
Traci

I had a great experience with unique indoor comfort. Mike came to my home for my spring maintenance, he was very thorough and professional. I would highly recommend unique.

Pete D.

They installed my high velocity AC 9 years ago. I ran in to a few problems over the years and they always stood behind their work. I highly recommend them, very devoted to their customers. We love our Unico High Velocity AC. While it was …

read more
via Yelp
Christine Y.

I had issues with my HVAC two nights ago, when it started blowing out cold air instead of heated air, right as the polar vortex moved in on our region. Yikes! I called Unique Indoor Comfort on a Sunday after hours (after others in my …

read more
via Yelp
Tracy G.

Just had a ductless system installed and could not be happier with the service. Steve provided multiple options based on my budget, and never did the "hard sell". It took a couple of days to install (which was communicated ) and each day I …

read more
via Yelp
Anthony L.

This is the first Yelp review that I have ever written. Normally I don't take the time to provide feedback (shame on me), but felt compelled to share how great an experience I had with Steve at Unique Indoor Solutions. My HVAC stopped …

read more
via Yelp
John P.

We couldn't be happier with the system Unique installed in our home. We live in a condo in a refurbished 1870's Victorian. Because of many factors, this was not an easy or typical installation. The crew had to return a couple of times to '…

read more
via Yelp
Colleen B.

I had Unique Indoor Comfort install a high velocity mini duct central a/c system in my home this year. They were always on time and very professional to work with. The system they installed in my circa 1890 Victorian was small, quiet and …

read more
via Yelp